The AI receptionist for home services
FirstAnswer picks up in one ring — nights, weekends, and mid-job. It greets callers the way you would, captures the lead, and books the work. You stay on the tools; the phone stays answered.
Keep your existing number · No new hardware
"Hey — my AC just quit and it's 96 out. Y'all able to come out today?"
"Sorry to hear that — we can absolutely help. Can I get your name and the service address?"
"Mike Rivera, 4312 Elm Creek Drive."
"Thanks, Mike. We have a technician window between 2 and 4 this afternoon — does that work for you?"
"That works. Thank you."
"My water heater's leaking all over the garage floor. How fast can someone get here?"
"That needs quick attention — let's get a plumber out to you today. Can I get your name and address?"
"Dana Whitfield, 89 Larkspur Court."
"Got it, Dana. I have an emergency slot between 4 and 6 this evening. Shall I lock that in?"
"Yes, please — as soon as you can."
"Half the outlets in my kitchen just stopped working. Breaker looks fine to me."
"We can take a look at that. Can I get your name and the address for the visit?"
"Sam Okafor, 1520 Bluff View Road."
"Thanks, Sam. Our first diagnostic window tomorrow is 9 to 11 AM — does that suit you?"
"Nine works. See you then."
"Car won't start — pretty sure it's the starter. You able to look at it this week?"
"We can. What's the year, make, and model, and your name?"
"2019 Silverado. Marcus Bell."
"Thanks, Marcus. We have a drop-off opening tomorrow at 8 AM — want me to reserve it?"
"Yeah, book it."
Sample conversations · Live audio demos coming soon
How it works
Step 1
Keep the number your customers already know. Forward it in minutes, or let us provision a new local line.
Step 2
Your greeting, your services, your hours. FirstAnswer asks the qualifying questions you approve — and never puts a caller on hold.
Step 3
Name, address, issue, urgency — structured into a lead with the full transcript and recording, the moment the call ends.
What you get
Every caller becomes a structured lead: who, where, what, and how urgent. Nothing lives in someone's memory.
Read or replay any call, any time. Caller consent is handled automatically per your state's rules.
Callers describing an emergency follow the escalation protocol you set — immediately, without exception.
You approve every greeting, question, and answer before it goes live. It says what you'd say.
Calls, leads, and recordings in one place — searchable, filterable, and ready for your morning huddle.
Simple call forwarding — no porting, no new hardware, no changes to how your business runs.
Use cases
Purpose-built for the calls your industry actually gets — from "no cooling upstairs" to "car won't start."
Heating & cooling
Summer surge calls, no-heat emergencies, maintenance bookings — answered while your techs stay on the job.
Residential & commercial
Burst pipes and leaking heaters can't wait for a callback. Urgent calls get urgent slots, automatically.
Service & repair
Dead outlets, flickering panels, EV charger installs — qualified and scheduled before your competitor picks up.
Shops & garages
Won't-start calls, quote requests, and drop-off scheduling — captured while your bays stay busy.
Pricing
Standard
Additional lines — $750/mo each
Beyond included minutes — $0.10/min
FAQ
Yes. Forward your existing number to FirstAnswer, or we provision a new local one. Your customers notice nothing — except that someone always picks up.
FirstAnswer recognizes urgent situations and follows the escalation protocol you configure during onboarding, including immediate handoff rules for true emergencies.
Yes — every call is recorded and transcribed, with caller consent handled automatically according to your state's requirements. Everything lands in your dashboard.
HVAC, plumbing, electrical, and auto repair at launch — with more trades on the roadmap.
Forward your number, approve your greeting and qualifying questions, and you're live — typically the same day.